Privacy Policy | The Web Fitter

1. Introduction

The Web Fitter ("we", "us") respects your privacy. This policy explains how we handle personal data in compliance with the UK GDPR (General Data Protection Regulation) and the Data Protection Act 2018. We are committed to protecting your personal information and being transparent about what information we hold about you.

2. Data We Collect

We collect data in two specific capacities:

As Data Controller (Your Data): When you sign up for our service, we collect your Name, Business Name, Email Address, Phone Number, and Billing Information.
As Data Processor (Your Customers' Data): When a customer fills out a contact form on your website, that data is processed through our servers (via Netlify) to be delivered to your email inbox. We do not use this data for our own purposes.

3. How We Use Data

We use your personal data for the following purposes:

To provide the web design, hosting, and maintenance services you subscribed to.
To process monthly billing and invoicing via Stripe.
To communicate with you regarding site updates, technical support, or outages.
To ensure the security and performance of our server infrastructure.

4. Third-Party Processors

We do not sell your data. However, to run "The Web Fitter", we rely on trusted third-party infrastructure. By using our service, you acknowledge that your data may be processed by:

Stripe: For secure payment processing and subscription management.
Netlify: For website hosting and secure form handling.
Google Analytics: For anonymous website performance tracking.

5. Cookies

Our website uses cookies to improve user experience and analyze traffic. By using our site, you consent to the use of cookies. You can disable cookies in your browser settings at any time, though some site features (such as the enquiry form) may not function correctly without them.

6. Your Rights

Under UK GDPR, you have specific rights regarding your data, including:

The right to access the data we hold about you.
The right to correct inaccurate data.
The right to request deletion of your data ("The Right to be Forgotten").